Friday, July 28, 2023

 

HRM and Change Management


Change management is the systematic approach and application of knowledge, tools and resources to deal with change. It involves defining and adopting corporate strategies, structures, procedures and technologies to handle changes in external conditions and the business environment. (shrm.org, 2023)

Furthermore, as per Tahir Abbas, HRM is a strategic partner that helps to create and sustain a healthy, engaged, and productive workforce during times of organizational change. HRM can play a vital role in supporting employees during organizational change by helping to ensure that employees have the resources and support they need to stay healthy and productive. (Abbas, T. 2022)

Role of HRM in Change Management

HRM plays a vital role in minimizing this disruption and maximizing the chances of success for any change management initiative. HRM is responsible for ensuring that employees are aware of the changes taking place and are properly trained to execute them. By fulfilling these roles, HRM plays a crucial role in ensuring that organizational changes are successful. (Abbas, T. 2022)

Some specific roles

Designing and scheduling of trainings for change management
HRM department is often responsible for designing and implementing training programmes to help employees transition through changes. (Abbas, T. 2022)

Engagement with employees
One of the crucial role of HRM department is to enhance participation of employee in change management. It involves providing opportunities to all of employees to have a greater voice and their input in organizational change process. (Abbas, T. 2022)

Conflict resolution
HRM facilitates the management of organizational conflicts and employee relations. HR personnel ensure that employees have solid working relationships for the transformation process to be effective. (Abbas, T. 2022)

Rewards
HRM is in a key position to support a reward system during organizational change. For example, HRM might decide to increase salaries for employees who are asked to take on new responsibilities during a reorganization. opportunities as part of the change process. By doing so, HRM ensures that employees are rewarded not only financially, but also with opportunities for growth and development. (Abbas, T. 2022)

Recruitment for change management
One of the most important role of HRM department is to recruit right professional to implement change initiative. It is not the organization but people who drive the change. So hiring of people is extremely important. (Abbas, T. 2022)

Final Words
It is clear that HRM can play a crucial role in ensuring the success of organizational change. By taking care of communication, engagement with employees in change management and supporting employee health and wellbeing and providing resources and support to managers. (Abbas, T. 2022)

My experience / opinion
I was working for a reputed Airline in middle east. Between 1800 hours to 300 hours there are 520 departures by using both the runways. Change management is considered to be a critical matter in the airline, which is operating 24/7. Even a single flight delay due to any change cannot be tolerated. Flight delays considered as major sin in Airline. Hence change management has to be handled with a team which is really having hands on experience in airline industry understanding the risk and revenue loss, a minor failure may cause millions of loss for the organization, where the Airline must compensate all the passengers after 4 hors of delay. As an IT professional my team does multiple lab tests and starts the change from the departments, which are not directly affecting the operation in case of a failure. We always keep a resilience setup to revert the change and ensure zero flight delays. Once we proved that capability is in place only we get the approval for change from higher management. In this matter team work and effective communication are vital. 


List of References

Abbas, T. (2022). Role of HRM in Change Management, [Online]. Available from

https://changemanagementinsight.com/role-of-hrm-in-change-management/#:~:text=HRM%20deals%20with%20people%20part,make%20or%20break%20organizational%20change. [Accessed on 24th July 2023].


shrm.org, (2023),
managing organizational change. [Online]. Available from
https://www.shrm.org/resourcesandtools/tools-and samples/toolkits/pages/managingorganizationalchange.aspx#:~:text=Overview,conditions%20and%20the%20business%20environment. [Accessed on 24th July 2023].


4 comments:

  1. Change management is all about educating and guiding people through transition and organizational . It's clearly mention and deeply discussion in this article

    ReplyDelete
  2. HRM and Change Management: A Powerful Partnership Adopting organizational evolution calls for a people-centric approach, not just strategies. Explore how efficient HRM can serve as the foundation for effective change management by creating an environment where employees can flourish and change can flourish.

    ReplyDelete
  3. Change management, as I understand it from this blog, is critical to HRM. As we all know, the world is changing due to advances in technology, and HRM must adapt.

    Is that right?

    ReplyDelete
  4. As the popular adage goes, "change is the only constant", and the best way to succeed in today's world is to continuously change and adapt. To that end, effectively managing organisational change as you described is highly important.

    ReplyDelete

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